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Documents and Agreements

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1. Introduction

1.1. Purpose of the Document..

This User Agreement (hereinafter referred to as the "Agreement") governs the relationship between you (hereinafter referred to as the "User") and the administration of the BitCayote.com website (hereinafter referred to as the "Administration," "we," "us," or "our") regarding the use of the platform’s services and functionalities. This Agreement establishes the rules that the User must comply with when accessing the website and utilizing its features, including registration, conducting various operations, participating in loyalty programs, and other services provided on the platform. The purpose of this Agreement is to ensure transparency in the relationship between the User and the Administration, protect the rights and interests of both parties, and create a secure environment for all platform participants.

1.2. Acceptance of Terms.

By using our website and/or registering on the platform, you confirm that you have read this Agreement, understand its terms, and undertake to comply with them. If you disagree with any provisions of this Agreement, you must immediately cease using the platform. During registration and account creation, you will be required to explicitly confirm your acceptance of the terms of this Agreement, which constitutes a legally binding contract equivalent to a written agreement.

1.3. Amendments and Updates.

We reserve the right to modify and update this Agreement at any time. All changes shall take effect upon publication on our website. We recommend regularly reviewing the Agreement for updates. In the event of material changes, we will notify you via available means, such as email, website notifications, or other communication methods. Continued use of the platform after changes are made constitutes your acceptance of the new terms.


2. Terms and Definitions

2.1. Definitions.

2.1.1. Platform – the website and related services provided by the Administration on BitCayote.com, through which users may conduct various operations, participate in programs, and utilize other functionalities.

2.1.2. Administration – person or a company managing the Platform.

2.1.3. User – any individual or legal entity registered on the Platform and using its functionalities.

2.1.4. Account – a registered User account on the Platform, granting access to services and features.

2.1.5. Operation – any action performed by the User on the Platform, including transfers, payments, registration, and program participation.

2.1.6. Personal Data – any information relating to an identified or identifiable individual collected by the Administration during Platform use.

2.1.7. Confidential Information – any information disclosed by one party to the other, which may not be disclosed without prior consent.

2.1.8. Agreement – this User Agreement, including any amendments.

2.2. Interpretation of Terms.

2.2.1. All terms defined in this section shall be interpreted as specified, regardless of their grammatical number (singular or plural).

2.2.2. Headings are for convenience only and do not affect interpretation.

2.2.3. Terms such as "including," "contains," and "for example" shall be construed as "including but not limited to."


3. Platform Overview

3.1. Core Services and Features.

BitCayote.com is a digital platform enabling users to utilize various services and conduct operations, including:

3.1.1. Transaction Execution: Users may create, purchase, store, and transfer digital assets and perform other operations.

3.1.2. Account Management: Users may configure account settings, review transaction history, and manage security settings.

3.1.3. Technical Support: The Administration provides consultations and assistance regarding Platform use.

3.1.4. Security and Compliance: The Platform ensures high data protection standards and compliance.

3.2. Limitations and Exclusions.

Despite its functionalities, the Platform imposes certain restrictions:

3.2.1. Access Restrictions: Platform use may be unavailable in certain jurisdictions due to legal requirements.

3.2.2. Risks: All operations involve risks (including financial). The User acknowledges potential financial losses and assumes full responsibility for their decisions.

3.2.3. Operation Restrictions: The Administration reserves the right to reject transactions or block accounts upon detecting violations laws or this Agreement.

3.2.4. Technical Limitations: Rare disruptions may occur due to technical issues or maintenance.

3.2.5. Liability Limitation: The Administration shall not be liable for any User losses resulting from Platform use, except as expressly provided by law.

3.2.6. Legal Compliance: Users must comply with all applicable their country laws and regulations. Violations may result in service restrictions.


4. User Registration and Account

4.1. Registration Rules.

4.1.1. Requirements: Users must be of legal age in their country of residence. Accurate, complete, and current information must be provided. Legal entity representatives must have proper authorization.

4.1.2. Process: Registration requires completing a form with details such as full name, email, and contact information, along with creating a username and secure password. Additional verification may be required.

4.1.3. Verification: Certain features may require identity verification (KYC/AML procedures).

4.1.4. Acceptance: Registration constitutes acceptance of the Platform’s terms, privacy policy, and other rules.

4.2. Account Management.

4.2.1. Access: Registered Users gain access to a personal dashboard.

4.2.2. Updates: Users may modify personal data. Inaccurate information may lead to account suspension/deletion.

4.2.3. Security: Users are responsible for account confidentiality and must report unauthorized access immediately.

4.2.4. Termination: Account deletion requests must be submitted via email to info@bisfa.online Termination does not absolve prior obligations.

4.3. Account Security Responsibilities.

4.3.1. Credentials: Users must safeguard login details.

4.3.2. Breach Response: Suspected breaches require immediate password changes and Administration notification.

4.3.3. Liability: All account activities are deemed User-authorized. Users bear responsibility for inadequate security measures.


5. User Rights and Obligations

5.1. Permissible and Prohibited Conduct

Permissible Conduct:

5.1.1. Lawful Use: The User shall comply with the legislation users countries where they reside or conduct activities.

5.1.2. Ethical Interaction: Offensive, discriminatory, or aggressive behavior toward other Users or the Administration is prohibited.

5.1.3. Responsible Asset Management: The User must acknowledge the risks associated with purchasing and selling digital assets.

Prohibited Conduct:

5.1.4. Fraud and Deception: Providing false information, market manipulation, or other fraudulent acts is prohibited.

5.1.5. Illegal Use: Use of the service for money laundering, terrorism financing, or other criminal activities is prohibited.

5.1.6. Infringement of Others' Rights: Actions violating other Users' rights, including unlawful dissemination of personal data, are prohibited.

5.1.7. Multiple Accounts: Users may maintain only one account unless expressly permitted by the Administration.

5.2. Obligations to Provide Accurate Data

5.2.1. Accuracy: The User shall provide current and truthful information.

5.2.2. Updates: The User shall promptly update account information.

5.2.3. Document Verification: Upon the Administration’s request, the User shall submit supporting documents for KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.


6. Rights and Obligations of the Administration

6.1. Platform Management

6.1.1. Content Moderation: The Administration reserves the right to modify or remove content violating Platform rules or law.

6.1.2. Terms Modification: The Administration may amend Platform functionalities, rules, or terms of use in compliance.

6.1.3. Access Restrictions: The Administration may block a User’s account upon violations, notifying the User of the reason.

6.2. Administrative Obligations

6.2.1. Service Maintenance: The Administration shall ensure stable operation of the service and protection against unauthorized access.

6.2.2. Data Security: The Administration shall implement measures to protect Users’ personal data."

6.2.3. User Support: Users may contact support at info@bisfa.online. The Administration shall provide assistance for technical and legal issues related to Platform use.


7. Purchase and Sale of Tokens

7.1. Terms for Token Transactions

7.1.1. Token Purchases

7.1.1.1. Registration and Verification: To purchase tokens, Users must register and, if required, undergo identity verification, including KYC/AML procedures.

7.1.1.2. Payment: Token purchases are made via payment methods compliant with currency and electronic money regulations in users country.

7.1.1.3. Transaction Confirmation: Tokens are credited to the User’s account upon payment.

7.1.2. Token Sales

7.1.2.1. Listing Terms: Users may list tokens for sale, adhering to restrictions and requirements.

7.1.2.2. Transaction Completion: Upon purchase by another User, funds are credited to the seller’s account, with the process recorded for taxation purposes.

7.1.2.3. Seller Liability: Sellers must provide accurate token information (quantity, price, etc.) per consumer protection.

7.2. Trading Restrictions and Rules

7.2.1. Transaction Limits: The Platform may set minimum/maximum transaction limits to prevent money laundering and terrorism financing.

7.2.2. Market Manipulation: Market manipulation, false information, or fraud will result in account suspension and potential legal liability.


8. Payments and Fees

8.1. Accepted Payment Methods and Fees.

The BitCayote Platform offers various payment methods for user convenience. However, platform usage may be subject to certain fees and charges. This section outlines available payment methods and applicable fees.

8.1.1. Accepted Payment Methods:

8.1.1.1. Cryptocurrency Payments: The Platform supports payments using various cryptocurrencies such as Bitcoin, Ethereum, and other popular tokens. Users may link their cryptocurrency wallets to their Platform account for convenient transactions.

8.1.1.2. Credit Cards and Electronic Payment Systems: The Platform may support payments via bank cards and electronic payment systems where available. These payment methods shall only be accessible to users from jurisdictions where their use is permitted.

8.1.1.3. Fiat Currencies: Users may utilize fiat currencies through integrated payment gateways supporting cryptocurrency exchange. Fiat currency payments shall be converted to cryptocurrency at the exchange rate applicable at the time of transaction, in compliance.

8.1.1.4. Other Methods: Additional payment methods may be available depending on circumstances.

8.2. Applicable Fees and Charges:

8.2.1. Transaction Fees: The Platform may charge fees for token purchases and sales. Such fees shall be displayed during the transaction process and may vary based on transaction amount and selected payment method. Fees may be fixed or percentage-based and may include additional charges for certain payment methods.

8.2.2. Currency Exchange Fees: Fees may apply for fiat currency conversions or exchanges between different cryptocurrencies. Exchange fees shall depend on current market conditions and may vary by selected currency.

8.2.3. Account Maintenance and Withdrawal Fees: Token storage on the Platform may incur periodic account maintenance fees. Withdrawal fees may apply when transferring funds to external cryptocurrency wallets or bank accounts. Withdrawal fees shall be disclosed during transaction processing and comply.

8.2.4. Additional Service Fees: The Platform may charge supplementary fees for premium access, consultation services, or other specialized functions.

8.3. Refund Policy.

Refunds on BitCayote may be issued under specific circumstances and according to the procedures outlined below.

8.3.1. Refund Eligibility.

8.3.1.1. Erroneous Transactions: Users may request refunds for erroneous transactions, including accidental purchases of incorrect tokens or input of incorrect amounts.

8.3.1.2. Transaction Cancellation: Users may cancel transactions prior to completion and receive full refunds (excluding processing fees) where technically feasible. Cancellation availability depends on transaction processing stage and payment method.

8.3.1.3. Technical Failures: Users may be eligible for refunds when transactions fail due to Platform technical errors, subject to post-incident investigation and error verification in accordance with applicable law.

8.3.2. Refund Process.

8.3.2.1. Refund Request: Users must submit refund requests through Platform support channels, providing complete transaction details and justification. Requests shall be processed within reasonable timeframes, with users notified of resolution.

8.3.2.2. Refund Execution: Approved refunds shall be issued via the original payment method where possible, or through alternative methods.

8.3.2.3. Processing Timelines and Fees: Refund processing times may vary by payment method and Platform policies. Administrative fees may apply depending on refund circumstances and governing laws.

8.3.2.4. Exceptions and Limitations: Refunds may be denied when contrary to Platform Terms of Service or applicable laws. Certain transaction types may be non-refundable, and users must review terms prior to execution.

9. Privacy Policy.

The Privacy Policy describes how BitCayote collects, uses, stores, and protects users' personal data. It also covers the transfer of data to third parties and users' rights regarding their personal data."

9.1 Collection and Use of Personal Data

BitCayote collects and processes users' personal data to provide and improve its services.

9.1.1 Data We Collect.

9.1.1.1 Personal Information: Name, surname, contact details (e.g., email, phone number). Residential address, identity verification documents (e.g., passport, driver’s license), Collected as part of mandatory KYC (Know Your Customer).

9.1.1.2 Financial Information: Payment card details, cryptocurrency wallet addresses, Transaction history (token purchases/sales) in compliance with AML (Anti-Money Laundering) and counter-terrorism financing laws.

9.1.1.3 Technical Information: IP addresses, browser/device data. Cookies and tracking technologies to analyze platform interaction.

9.1.1.4 Usage Data: Website visits, feature usage, service interactions. Activity logs (access times, functions used, transactions).

9.2 How We Use Data.

9.2.1 Service Provision: Process transactions (token purchases/sales). Manage user accounts and provide support.

9.2.2 Platform Improvement: Analyze usage to enhance functionality, Develop new features.

9.2.3 Marketing & Communications: Notify users about updates, promotions, Personalized offers (respecting data protection rights).

9.2.4 Security & Compliance: Detect/prevent fraud, abuse. Fulfill KYC/AML and regulatory requirements.

9.3 Data Storage and Protection

BitCayote prioritizes the security and confidentiality of personal data.

9.3.1 Protection Measures.

9.3.1.1 Technical: Encryption (in transit and at rest). Multi-layered security systems against unauthorized access.

9.3.1.2 Administrative: Data protection policies and procedures.

9.3.1.3 Physical:Restricted access to data storage facilities.

9.4 Data Retention.

9.4.1 Retention Periods: Stored only as long as necessary for service purposes. Extended retention where required by law (e.g., tax records, legal disputes).

9.4.2 Data Deletion: Secure deletion/anonymization post-retention. User-initiated deletion requests (where legally permissible).

9.5 Data Sharing with Third Parties.

User data may be shared only under the following conditions.

9.5.1 When We Share Data.

9.5.1.1 User Consent: Shared per user request (e.g., service integrations).

9.5.1.2 Service Providers: Payment processors, analytics providers. ЭThird parties bound by confidentiality agreements.

9.5.1.3 Legal Requirements: Disclosures to government bodies for AML or other regulatory compliance.

9.6 User Rights Regarding Sharing.

9.6.1 Notice & Choice: Users informed prior to sharing. May opt out (may limit functionality).

9.6.2 Restriction Requests: Users may request sharing limitations (exceptions apply per law).

9.7 User Rights.

BitCayote respects user rights.

9.7.1 Key Rights.

9.7.1.1 Access: Request a copy of stored personal data.

9.7.1.2 Rectification: Correct inaccurate/incomplete data.

9.7.1.3 Erasure ("Right to Be Forgotten"): Request deletion (subject to legal retention requirements).

9.7.1.4 Restriction of Processing: Limit data use during disputes.

9.7.1.5 Data Portability: Receive data in a structured format for transfer.

9.8 Exercising Rights.

9.8.1 Submission: Requests via support channels.

9.8.2 Response Timeline: Processed within reasonable timeframes.

9.8.3 Complaints: Users may file complaints about rights violations.


10. Security

The security of the BitCayote platform and its users' data is a top priority. This section outlines the security measures implemented to protect the platform, provides user recommendations for data protection, and details security incident response procedures.

10.1 Platform Security Measures

BitCayote employs a comprehensive approach to protect its systems and user data. These measures are designed to prevent unauthorized access, data breaches, and other security threats in accordance with regulatories.

10.1.1 Technical Measures

10.1.1.1 Encryption: All data is transmitted using secure encryption protocols (e.g., HTTPS, SSL/TLS). Confidential data (e.g., passwords, financial information) is stored in encrypted form.

10.1.1.2 Attack Prevention: Intrusion detection/prevention systems (IDS/IPS) monitor and block suspicious activity. ЗDDoS attack protection ensures platform stability.

10.1.1.3 System Updates: Regular OS and software updates to address vulnerabilities. Security patches applied immediately upon release.

10.1.2 Administrative Measures.

10.1.2.1 Security Policies: Implementation of strict security policies and procedures. Staff training on security best practices and incident response.

10.1.2.2 Access Control: Regular review/update of employee access rights.Multi-level authentication.

10.1.2.3 Audits and Testing: Regular internal/external security audits. Penetration testing to identify vulnerabilities.

10.2 User Security Recommendations.

Users must follow these security best practices to protect their data.

10.2.1 Password Management.

10.2.1.1 Strong Passwords: Use unique, complex passwords for platform accounts. Avoid password reuse across services.

10.2.1.2 Secure Storage: Store passwords in secure password managers. Never store in unencrypted files. Change passwords regularly, especially after suspected breaches.

10.2.1.3 Phishing Prevention: Exercise caution with suspicious emails/links. Verify sender authenticity before entering credentials.

10.2.2 Account Protection.

10.2.2.1 Activity Monitoring: Regularly review account activity for suspicious actions. Immediately report unauthorized access.

10.2.2.2 Software Updates: Keep OS, browsers, and antivirus software updated. Avoid using outdated/unsupported software.

10.3 Security Incident Response

BitCayote maintains readiness to respond to security incidents to minimize impact and prevent recurrence.

10.3.1 Detection and Notification.

10.3.1.1 Security Monitoring: Continuous platform monitoring for anomalies/threats. Automated alert systems for suspicious activity.

10.3.1.2 User Notification: Users notified of incidents affecting their data/accounts. Provides risk mitigation guidance (e.g., password changes).

10.3.2 Response and Recovery.

10.3.2.1 Incident Response Plan: Clear action plan for security incidents. Rapid deployment of response teams.

10.3.2.2 Containment Measures: Restrict access to affected systems. Restore operations using backups.

10.3.2.3 Post-Incident Review: Root cause analysis to prevent recurrence. Implementation of security enhancements.

10.3.3 Reporting and Support.

10.3.3.1 Incident Reporting: Users may report suspicious activity via support channels.Platform commits to prompt investigation and action.

10.3.3.2 User Support: Provides security incident recovery resources. Offers account/data restoration assistance.


11. Limitation of Liability.

This section defines the limits of BitCayote's liability, including warranty disclaimers and circumstances where the Platform is not liable for damages. It also specifies exceptions where liability may apply.

11.1 Disclaimer of Warranties.

BitCayote provides its services "as is" without express or implied warranties.

11.1.1 "As Is" Service.

11.1.1.1 No Warranties: Platform and all related services (including token issuance/trading) are provided "as is" and "as available".No warranties of merchantability, fitness for purpose, accuracy, or uninterrupted operation.

11.1.1.2 Limited Support: Platform support/information does not constitute professional advice. No guarantee of accuracy, completeness, or timeliness of materials.

11.1.2 Third-Party Disclaimer.

11.1.2.1 External Services: No control/liability for third-party website content/practices. Third-party interactions at user's own risk.

11.1.2.2 Technical Issues: Not liable for delays, failures, viruses, or errors beyond reasonable control. No guarantee of continuous/uninterrupted service access.

11.2 Liability Limitations.

BitCayote limits liability for Platform-related damages.

11.2.1 Damage Caps.

11.2.1.1 Direct Damages: Capped at fees paid by user during 12 months preceding claim.

11.2.1.2 Indirect Damages: No liability for consequential, incidental, or special damages (including lost profits/data) even if foreseeable.

11.2.2 Exceptions.

11.2.2.1 Legal Exceptions: Some jurisdictions may not allow certain liability limitations.

11.2.2.2 Gross Negligence: ОLimitations don't apply to willful misconduct or gross negligence.

11.3 Liability Exceptions.

Notwithstanding the above, BitCayote accepts liability in specific circumstances.

11.3.1 Express Warranties: Fulfills any explicit warranties per their terms.Covers specific service/feature guarantees where provided.

11.4 User Liability.

11.4.1 User Responsibilities: User agrees to indemnify Platform against claims arising from Terms violations. Covers third-party rights infringements.

11.4.2 Risk Acknowledgement: User accepts all risks associated with Platform use.


12. Third-Party Links

This section outlines the rules and conditions governing the use of third-party links provided on BitCayote, while defining the Platform's liability for third-party content and actions.

12.1 Use of Third-Party Links.

The BitCayote Platform may contain links to websites and resources operated by third parties. These links are provided for user convenience and do not constitute endorsement or approval of such content by the Platform.

12.1.1 Link Provision.

12.1.1.1 User Convenience: Third-party links may provide supplementary services, information, or products that could benefit users.

12.1.1.2 No Endorsement: Link presence does not indicate Platform support, approval, or affiliation with third-party content or owners.

12.1.1.3 Resource Independence: Third-party resources operate independently of the Platform, which exercises no control over their content, terms of use, or privacy policies.

12.1.2 Third-Party Liability.

12.1.2.1 No Control: The Platform assumes no responsibility for content, information, or services on external resources accessible via its links. Platform cannot guarantee the security or reliability of such resources.

12.1.2.2 User Risk: Users access third-party resources at their own risk. Users must independently verify terms of use and privacy policies. The Platform disclaims liability for damages or violations arising from third-party resource use.

12.2 Third-Party Content Liability.

BitCayote defines its liability for content hosted on third-party resources, including those accessible via Platform links.

12.2.1 Content Independence.

12.2.1.1 Third-Party Materials: Platform bears no responsibility for third-party content (texts, images, videos, products/services) even when accessed via Platform links.

12.2.1.2 Quality and Legality: Platform assumes no liability for the quality, accuracy, timeliness, or legality of third-party content. All complaints must be directed to respective resource owners.

12.2.2 Terms and Policies.

12.2.2.1 Third-Party Governance: Each third-party resource maintains independent terms of use and privacy policies differing from the Platform's. Users must review these before engagement.

12.2.2.2 User Responsibility: Users are solely responsible for complying with third-party terms and policies when accessing linked resources.

12.3 Reporting Link Issues.

BitCayote maintains service quality standards and welcomes reports regarding third-party link issues.

12.3.1 Issue Reporting: Users may report non-functional or problematic links via Platform contact channels.

12.3.2 Review Process: The Platform will investigate reports and take appropriate action, including link removal/updates.


13. Termination of Use

This section establishes conditions for user access termination to BitCayote, consequences for user accounts/assets, and post-termination rights/obligations for both parties.

13.1 Termination Conditions.

BitCayote reserves the right to suspend or terminate user access under specified circumstances, with defined account consequences.

13.1.1 Platform-Initiated Termination.

13.1.1.1 Terms Violation: Access may be suspended/terminated for breaches of these Terms, including misconduct, illegal Platform use, or false information submission.

13.1.1.2 Suspicious Activity: Accounts may be suspended for fraudulent/abnormal activity to protect users and system integrity.

13.1.1.3 Technical/Legal Reasons: Termination may occur due to system updates or regulatory compliance requirements.

13.1.2 User-Initiated Termination:

13.1.2.1 Account Closure: Users may terminate Platform use anytime via account settings or by contacting support at info@bisfa.online

13.1.2.2 Partial Service Termination: Users may discontinue specific Platform services without full account closure where applicable.

13.2 Account Closure Consequences

Termination triggers specific account and asset implications.

13.2.1 Account Deactivation.

13.2.1.1 Access Suspension: Closed accounts lose access to all Platform services, including token holdings and transaction history. Account data may be anonymized per Privacy Policy.

13.2.1.2 Data Retention: Personal data will be anonymized/deleted per Privacy Policy, except where retention is legally required for disputes or regulatory compliance.

13.2.2 Asset Management.

13.2.2.1 Token Withdrawal: Users must withdraw all tokens/assets prior to closure. A grace period may be provided.

13.2.2.2 Residual Balances: Unclaimed assets post-closure may be retained per Platform policies.

13.2.2.3 Transaction Resolution: Pending transactions will be canceled/completed per Platform terms and requirements.

13.3 Post-Termination Rights/Obligations.

Certain rights and obligations survive termination.

13.3.1 Continuing Obligations.

13.3.1.1 Outstanding Liabilities: Termination doesn't relieve users of pre-termination obligations (e.g., fee payments, third-party commitments).

13.3.1.2 Preserved Terms: Key provisions (e.g., liability limits, confidentiality) remain enforceable post-termination.


14. Governing Law and Dispute Resolution

This section establishes the jurisdiction, applicable law, and dispute resolution procedures for users of the BitCayote platform.

14.1 Applicable Law.

14.1.1 Jurisdiction: All disputes arising from or related to the use of BitCayote shall be governed by the instituton, Platform will choose, depending on user location, excluding its conflict of law provisions.

14.2 Dispute Resolution.

14.2.1 Claims and Disputes: All claims arising from Platform use shall first be resolved through good-faith negotiations between parties.

14.2.2 Arbitration: If negotiations fail, either party may submit the dispute to arbitration.

14.2.3 Claims Limitation: Users agree that any claims or actions related to Platform use must be filed within 24 hours of the claim's origin, otherwise being deemed waived.

14.3 Litigation.

14.3.1 Competent Court: Unresolved disputes after mediation/arbitration may be submitted to competent courts Platform will choose, depending on user location.

14.3.2 Exclusive Jurisdiction: Parties submit to the exclusive jurisdiction of choosen courts for all claims arising from Platform use.


15. Contacting the Administration

This section provides contact information and procedures for users to communicate with BitCayote's administration regarding inquiries or complaints.

15.1 Contact Information:

All communications must be directed to: info@bisfa.online

15.2 Communication Procedures:

Users may submit questions and requests via the above email addresses.

15.3 Request Handling:

15.3.1 Response Time: The Administration aims to respond to all inquiries within 14 business days.

15.3.2 Security Reports: Vulnerability reports or suspicious activity notifications will receive priority response from the security team.

15.3.3 Complaints and Disputes: All complaints will be processed according to established dispute resolution procedures.


16. Miscellaneous Provisions

This section contains additional terms regarding the application of specific conditions and amendment procedures for this Agreement.

16.1 Severability.

16.1.1 If any provision is found invalid or unenforceable, the remaining provisions shall remain in full force.

16.1.2 Section headings are for convenience only and shall not affect interpretation.

16.2 Amendments.

16.2.1 The Administration reserves the right to modify these Terms at any time without prior notice. Changes become effective upon Platform publication.

16.2.2 Users must periodically review the Terms. Continued use after changes constitutes acceptance.

16.2.3 Only the Administration may modify these Terms; users cannot amend without written consent.

16.3 Entire Agreement.

16.3.1 These Terms constitute the complete agreement between users and the Administration, superseding all prior agreements.

16.3.2 These Terms shall survive any corporate restructuring (mergers, acquisitions, etc.) affecting the Administration.

1. Introduction

1.1 Purpose of the Policy

This Know Your Customer (KYC) and Anti-Money Laundering (AML) Policy establishes procedures and principles to ensure:

1.1.1 User Identification: Proper verification of all BitCayote platform users to mitigate risks of fraud, money laundering, and other illegal activities.

1.1.2 Regulatory Compliance: Operation of the BitCayote platform in accordance with international and local AML/CFT (Counter-Financing of Terrorism) regulations.

1.1.3 Risk Management: Implementation of a risk management system to identify, assess, monitor, and mitigate financial crime risks.

1.1.4 Reputation Protection: Maintenance of the platform’s business reputation by adhering to high standards of integrity and regulatory compliance.

1.2 Scope

This policy applies to all aspects of BitCayote’s operations, including:

1.2.1 Users: All platform users (individuals, corporate clients, and other entities interacting with the platform).

1.2.2 Services: All services provided by BitCayote, including token issuance, purchase, sale, exchange, and transactions involving cryptocurrencies/fiat currencies.

1.2.3 Procedures: All KYC/AML procedures related to user identification, transaction monitoring, and risk management.

1.2.4 Personnel and Partners: All employees, contractors, and partners involved in KYC/AML processes.

1.3 Legal Requirements

BitCayote commits to comply with:

1.3.1 International Standards: Relevant international AML/CFT recommendations (e.g., FATF guidelines).

1.3.2 Local Laws: Legislation of the jurisdictions of operation, including AML/CFT regulations.

1.3.3 Reporting Obligations: Timely reporting and disclosure of information requested by regulatory/law enforcement agencies.


2. User Identification and Verification

2.1 Required Documentation

To complete KYC procedures, BitCayote may require users to submit the following documents:

2.1.1 Individuals:

2.1.1.1 Government-Issued ID: Passport, National ID card, Driver’s license.

2.1.1.2 Proof of Address (dated within 3 months): Utility bill, Bank statement, Government-issued document.

2.1.1.3 ID Photo Verification: Selfie holding the ID document.

2.1.2 Corporate Entities:

2.1.2.1 Company Registration Documents: Articles of Association, Certificate of Incorporation.

2.1.2.2 Proof of Legal Address: Lease agreement, Utility bill, Bank statement.

2.1.2.3 Ownership/Management Details: List of Ultimate Beneficial Owners (UBOs), Copies of IDs for directors/shareholders.

2.1.2.4 Business Activity Proof: Company description, Business plan or Source of funds documentation.

2.1.3 Additional Documents:

2.1.3.1 Financial records (tax returns, income statements).

2.1.3.2 Other documents requested during verification.

2.2 Verification Methods

BitCayote employs the following verification techniques:

2.2.1 Automated Checks:

2.2.1.1 Document Verification Software: Automated validation against databases.

2.2.1.2 Sanctions Screening: Cross-checking against global/national watchlists (sanctions, PEPs, terrorism lists)

2.2.2 Manual Verification:

2.2.2.1 Staff Review: Visual inspection of documents

2.2.2.2 Interviews: Video/phone calls for identity confirmation

2.2.3 Biometric Verification:

2.2.3.1 Facial recognition (selfie vs. ID photo)

2.2.3.2 Voice authentication

2.2.4 Third-Party Verification:

2.2.4.1 External KYC providers

2.2.4.2 Partner-verified data

2.2.5 Ongoing Monitoring:

2.2.5.1 Periodic data updates.

2.2.5.2 Transaction behavior analysis.

2.3 Individual Verification Procedures

2.3.1 Initial Verification:

2.3.1.1 Document collection (ID, proof of address, selfie)

2.3.1.2 Automated + manual document checks

2.3.2 Biometric Steps:

2.3.2.1 Facial recognition matching.

2.3.2.2 Optional voice verification.

2.3.3 Sanctions Screening: Global/national sanctions list checks.

2.3.4 Continuous Monitoring:

2.3.4.1 Regular document re-verification

2.3.4.2 Suspicious activity detection

2.3.5 Additional Measures:

2.3.5.1 Video interviews

2.3.5.2 Requests for supplemental documentation

2.4 Corporate Verification Procedures

2.4.1 Documentation Phase:

2.4.1.1 Company registration papers.

2.4.1.2 UBO/director identification.

2.4.1.3 Legal address proof.

2.4.2 Verification Steps:

2.4.2.1 Automated + manual document validation.

2.4.2.2 Sanctions/PEP screening.

2.4.3 Business Analysis:

2.4.3.1 Activity/source of funds review.

2.4.3.2 Counterparty checks.

2.4.4 Biometric Checks:

2.4.4.1 Facial recognition for key personnel.

2.4.4.2 Voice authentication (if required).

2.4.5 Ongoing Oversight:

2.4.5.1 Periodic data refresh.

2.4.5.2 Transaction monitoring.

2.4.6 Enhanced Due Diligence:

2.4.6.1 Executive interviews.

2.4.6.2 Additional document requests.


3. User Obligations

3.1 Provision of Accurate Information.

Users of the BitCayote platform, must submit truthful and up-to-date information during registration and platform use? under platform`s request, including:

3.1.1 Personal Data:

3.1.1.1 Current valid details: Full name, Date of birth, Contact information, Other identification data required.

3.1.1.2 Uploaded scans/photos of valid IDs: passport or Other legally mandated documents.

3.1.2 Financial Information:

3.1.2.1 Accurate reporting of: Bank accounts, Cryptocurrency wallets, Other financial instruments.

3.1.2.2 Verification that all funding sources are legitimate and accurate.

3.1.3 Business Data (Legal Entities): Company structure, Business activities, Ultimate Beneficial Owners (UBOs)

3.1.4 Update Requirements. Users must promptly update their data for: Address changes, Passport renewals, Other material changes

3.1.5 Liability for False Information. Users bear full responsibility for: Account restrictions, Transaction reversals, Other penalties.

3.2 Information Updates.

Users must maintain current records to comply with KYC/AML regulations:

3.2.1 Personal Data Updates:

3.2.1.1 Mandatory notifications for: Name/address changes, Contact detail updates (With supporting documentation).

3.2.1.2 Submission of new IDs upon: Passport expiration, Other document renewals.

3.2.2 Financial Data Updates:

3.2.2.1 Reporting changes to Bank accounts, Crypto wallets, Payment methods.

3.2.2.2 Disclosing material changes to Income sources, Funding methods.

3.2.3 Business Updates (Entities):

3.2.3.1 Notifying changes to: Ownership structure, UBO details, Business activities.

3.2.3.2 Providing updated:Incorporation documents, Legal certifications.

3.2.4 Timely Reporting. Users must report changes without undue delay to avoid: Service interruptions, Compliance violations.

3.2.5 Non-Update Penalties. Failure to update may result in: Account suspension, Service denial.

3.3 Verification Consent

By using BitCayote, users agree to:

3.3.1 Data Collection: Processing of personal/financial/business data for KYC/AML compliance.

3.3.2 Automated Checks. System validation against: Security standards and Sanctions lists.

3.3.3 Manual Reviews: Human verification of documents by qualified staff.

3.3.4 Additional Requests: Providing supplemental documents when required.

3.3.5 Activity Monitoring. Ongoing transaction surveillance for: Fraud prevention, Regulatory compliance.

3.3.6 Third-Party Sharing. Data disclosure to: Service providers and Government agencies When legally mandated.

3.3.7 Non-Compliance Consequences. Refusal to cooperate may lead to: Access restrictions and Account termination.


4. Monitoring and Reporting

4.1 Continuous User Activity Monitoring.

BitCayote conducts ongoing monitoring of user activity to ensure KYC/AML compliance and prevent illegal actions. This includes:

4.1.1 Transaction Monitoring:

4.1.1.1 Automated Systems: All transactions are screened in real-time for compliance with AML.

4.1.1.2 High-Risk Focus: Enhanced scrutiny of Large transactions and Unusual patterns.

4.1.2 Behavior Analysis:

4.1.2.1 Activity Audits: Registration events, Profile updates, Peer interactions.

4.1.2.2 Anomaly Detection: Deviations from normal usage patterns trigger reviews.

4.1.3 Alert Systems:

4.1.3.1 Real-Time Alerts: Suspicious activity detection and Immediate response protocols.

4.1.3.2 Threat Mitigation: Automated freezing of questionable transactions.

4.1.4 Periodic Account Reviews:

4.1.4.1 Scheduled Re-Verification: Users may be required to reconfirm data.

4.1.4.2 Document Refresh: Expired IDs trigger update requests.

4.2 Reporting Obligations.

BitCayote complies with all financial intelligence unit requirements:

4.2.1 Suspicious Activity Reports (SARs):

4.2.1.1 Mandatory Filings: Submitted to Rosfinmonitoring.

4.2.1.2 Content Requirements: Detailed transaction narratives, Supporting evidence.

4.2.2 Timely Submission:

4.2.2.1 Strict Deadlines: SARs within 3 days of detection. CTRs (Cash Transaction Reports) within 10 days.

4.2.2.2 Regulator Coordination: Rapid response to follow-up inquiries.

4.2.4 Sanctions Violations:

4.2.4.1 Immediate Escalation: Potential breaches reported within 24 hours.

4.2.4.2 Freeze Protocols: Asset retention during investigations.

4.2.5 Confidentiality:

4.2.5.1 Need-to-Know Basis: SARs accessible only to Compliance officers and Law enforcement.

4.2.5.2 Secure Channels: Encrypted transmissions to regulators.


5. Data Retention & Disclosure

5.1 Data Storage Policy.

5.1.1 Retention Periods: Personal data: 5 years post-account closure. Transaction records: 10 years.

5.1.2 Security Measures: ISO 27001 certified datacenters, Role-based access controls.

5.1.3 Disposal Protocols: Cryptographic erasure, Physical media destruction certificates.

5.2 Third-Party Disclosures.

5.2.1 Permitted Recipients: KYC vendors, Payment processors, Only with user consent for marketing.

5.2.2 Legal Exceptions: Court orders and Tax authority requests.


6. Service Denial

6.1 Grounds for Service Denial.

BitCayote reserves the right to deny services while ensuring compliance . Primary grounds include:

6.1.1 Terms of Service Violations:

6.1.1.1 Unauthorized use, fraud, or service abuse.

6.1.1.2 Breaches of platform rules on: User conduct, Data privacy, Other established policies.

6.1.2 Verification Failures:

6.1.2.1 KYC Non-Compliance: Failure to provide required identification. Submission of false/misleading information.

6.1.2.2 Inability to complete mandatory identity checks.

6.1.3 Sanctions Compliance:

6.1.3.1 User or affiliated parties appear on different registers.

6.1.3.2 Violations of local/international sanctions regimes.

6.1.4 Suspected Illegal Activity:

6.1.4.1 Red Flags: Money laundering (ML) indicators,Terrorist financing (TF) patterns, Platform control circumvention attempts.

6.1.5 Security Threats:

6.1.5.1 Cyberattacks/malware distribution.

6.1.5.2 Spam or harassment of other users.

6.1.6 Financial Defaults:

6.1.6.1 Unpaid fees/debts to platform.

6.1.6.2 Payment system manipulation.

6.1.7 Discretionary Denial: Other reasonable grounds per internal risk assessments.

6.2 Denial Procedures.

To ensure transparency and legal compliance:

6.2.1 Case Evaluation:

6.2.1.1 Internal review by Compliance Committee.

6.2.1.2 External legal consultations if required.

6.2.2 User Notification:

6.2.2.1 Written notice including: Specific denial reasons.Remediation steps (where applicable).

6.2.3 Service Suspension/Termination:

6.2.3.1 Immediate action for: Active security threats, Sanctions violations.

6.2.3.2 Gradual restrictions for minor violations.

6.2.4 Asset Handling:

6.2.4.1 Funds Processing: Legitimate balances returned within 14 business days, Suspicious assets frozen.

6.2.5 User Rights Protection:

6.2.5.1 Right to appeal (see Section 6.3).

6.2.5.2 Additional evidence submission.

6.3 Appeal Process

6.3.1 Filing Requirements:

6.3.1.1 Written appeal via: Platform dashboard.

6.3.2 Timeline:

6.3.2.1 Submission deadline: 30 days from denial notice.

6.3.2.2 Resolution within 30 days of complete filing.

6.3.3 Review Procedure:

6.3.3.1 Independent Panel: No prior case involvement. May request: Additional documents, User interviews.

6.3.3.2 Decision Criteria: Fresh evidence evaluation.

6.3.4 Outcomes:

6.3.4.1 Service Restoration: Full access reinstated, Compensation for wrongful denial (if applicable).

6.3.4.2 Upheld Denial: Detailed justification provided, No further appeals permitted.

6.3.5 Post-Appeal Actions:

6.3.5.1 For approved appeals: Immediate service reactivation. Priority support for 30 days.

6.3.5.2 For denied appeals: Final balance settlement. Account closure confirmation.


7. Compliance with Anti-Money Laundering (AML) Policy

7.1 Anti-Money Laundering Principlesг.

Bitcayote undertakes to prevent money laundering and terrorist financing. The core principles of the Platform’s AML policy include:

7.1.1 Risk-Based Approach:

7.1.1.1 The Platform applies a risk-based approach to identify, assess, and mitigate money laundering and terrorist financing risks.

7.1.1.2 Risk assessments are conducted regularly to effectively identify and manage high-risk exposures.

7.1.2 Know Your Customer (KYC) - Comprehensive KYC procedures are implemented to verify the identity of all users and monitor their activities.

7.1.3 Suspicious Activity Monitoring:

7.1.3.1 Continuous monitoring of user transactions and behavior to detect and report suspicious activity.

7.1.3.2 Mechanisms are established for prompt response to suspicious actions.

7.1.4 Compliance with International Standards:

7.1.4.1 The Platform adheres to international AML standards and guidelines, including FATF recommendations.

7.1.4.2 All Platform operations comply with the requirements of national and international regulatory authorities.

7.2 AML Structure and Responsibilities.

7.2.1 Appointment of AML Officer:

7.2.1.1 The Platform designates a dedicated AML Officer to oversee all aspects of the anti-money laundering policy.

7.2.1.2 The Officer is responsible for developing, implementing, and enforcing AML policy compliance.

7.2.2 Training and Awareness:

7.2.2.1 The Platform conducts regular employee training to ensure effective identification and mitigation of money laundering risks.

7.2.2.2 All personnel are informed of AML requirements and their role in upholding these standards.

7.3 Monitoring and Reporting System.

7.3.1 Transaction Monitoring:

7.3.1.1 A system is implemented to monitor all transactions and flag suspicious activity in real time.

7.3.1.2 All anomalous transactions are flagged for further review.

7.3.2 Reporting:

7.3.2.1 The Platform commits to timely filing of Suspicious Activity Reports (SARs) with regulatory authorities.

7.3.2.2 All reports are thoroughly vetted and include detailed information on suspicious actions.

7.4 Employee Training and Support.

7.4.1 Training Programs:

7.4.1.1 Regular training programs are conducted to enhance employee awareness and knowledge of AML compliance.

7.4.1.2 Training focuses on identifying red flags for money laundering, terrorist financing, and other illicit activities.

7.4.2 Employee Support:

7.4.2.1 The Platform provides necessary support to employees facing challenges in AML policy implementation.

7.4.2.2 Support programs include regular updates, consultations, and internal resources for staff.


8. Compliance with Anti-Money Laundering (AML) Policy

8.1 Privacy Policy under KYC and AML

8.1.1 Collection and Processing of Personal Data.

Bitcayote respects user privacy and is committed to protecting personal data collected during KYC and AML procedures. The policy includes:

8.1.1.1 Types of Data Collected:

8.1.1.1.1 Personal data collected includes identification documents, contact details, financial information, and any other data required for legal compliance.

8.1.1.1.2 Data is collected only to the extent necessary to fulfill KYC and AML obligations.

8.1.2 Purpose of Data Collection:

8.1.2.1 Personal data is collected to verify user identity, monitor transactions, and comply with legal and regulatory requirements.

8.1.2.2 Data may be used to enhance platform security and improve user service quality.

8.1.3 Data Collection Methods:

8.1.3.1 Data is collected via secure channels during registration, verification, and ongoing monitoring.

8.1.3.2 Users may be required to upload documents, complete forms, or provide additional information upon request.

8.1.4 Data Processing and Use:

8.1.4.1 Personal data is processed in accordance with data protection laws and used solely for KYC and AML purposes.

8.1.4.2 The Platform employs secure methods for storing and processing personal data to prevent unauthorized access or leaks.

8.2 Data Protection and Confidentiality.

To ensure the confidentiality and security of user data collected under KYC and AML, Bitcayote adheres to the following practices:

8.2.1 Data Encryption:

8.2.1.1 All personal data is encrypted during transmission and storage to prevent unauthorized access or breaches.

8.2.1.2 The Platform uses industry-standard encryption protocols to safeguard data.

8.2.2 Access Control:

8.2.2.1 Access to personal data is restricted to authorized personnel only.

8.2.2.2 The Platform implements strict access controls and authentication mechanisms to ensure data security.

8.2.3 Regular Security Audits:

8.2.3.1 Periodic security audits are conducted to evaluate the effectiveness of data protection measures.

8.2.3.2 Vulnerabilities identified during audits are promptly remediated to enhance data security.

8.2.4 Anonymization and Pseudonymization:

8.2.4.1 Where feasible, user data is anonymized or pseudonymized to protect identity..

8.2.4.2 These practices are applied particularly to data used for analytics or research purposes.

8.2.5 Incident Response Plan:

8.2.5.1 The Platform maintains a detailed incident response plan to effectively manage data breaches or other security incidents.

8.2.5.2 Users are promptly notified in the event of breaches affecting their data.

8.3 User Rights Regarding Data Access.

Bitcayote upholds users’ rights to access and manage their personal data, including:

8.3.1 Right to Access:

8.3.1.1 Users may request access to their personal data stored on the Platform.

8.3.1.2 Requests are processed via a formal procedure, with data provided within 60 days.

8.3.2 Right to Rectification:

8.3.2.1 Users may request correction of inaccurate or outdated personal data.

8.3.2.2 The Platform provides mechanisms for users to update their information independently or via support services.

8.3.3 Right to Erasure ("Right to Be Forgotten"):

8.3.3.1 Users may request deletion of their personal data under specific conditions (e.g., when the data is no longer necessary for its original purpose).

8.3.3.2 Erasure requests are reviewed in accordance with legal and regulatory requirements.

8.3.4 Right to Restrict Processing:

8.3.4.1 Users may request restriction of processing under certain circumstances (e.g., disputed data accuracy or objections to processing).

8.3.4.2 This right is typically invoked when users contest the legality of processing.

8.3.5 Right to Object:

8.3.5.1 Users may object to data processing for specific purposes (e.g., direct marketing or profiling).

8.3.5.2 The Platform reviews objections and takes appropriate action as required by law.

8.3.6 Right to Data Portability:

8.3.6.1 Users may request the transfer of their data to another service provider in a structured, commonly used, and machine-readable format.

8.3.6.2 The Platform facilitates such requests where technically feasible.

8.3.7 Procedure for Exercising Rights:

8.3.7.1 Clear instructions are provided to users on how to exercise their data rights.

8.3.7.2 The Platform ensures timely and efficient responses to all user requests regarding personal data.


9.Policy Changes and Updates

9.1 Policy Amendment Procedures.

Bitcayote reserves the right to modify or update the KYC and AML Policy as necessary to adapt to legislative changes, operational requirements, or security practice improvements. Amendment procedures include:

9.1.1 Periodic Review:

9.1.1.1 The Policy is reviewed periodically by the Compliance Team to ensure its effectiveness and alignment with current laws and industry standards.

9.1.1.2 Reviews are typically conducted annually or as needed in response to significant regulatory updates.

9.1.2 Stakeholder Consultation:

9.1.2.1 Relevant stakeholders—including legal advisors, compliance officers, and technical teams—are consulted during amendments to provide recommendations and feedback.

9.1.2.2 User feedback and external audits may also influence policy changes.

9.1.3 Drafting Amendments:

9.1.3.1 Proposed amendments are prepared by the Compliance Team and reviewed by the Legal Department to ensure compliance with applicable laws.

9.1.3.2 Drafts undergo rigorous assessment to evaluate potential impacts on users and platform operations.

9.1.4 Internal Approval:

9.1.4.1 Final versions of amendments are submitted to the Administration for approval.

9.1.4.2 Upon approval, changes are prepared for publication and implementation.

9.2 User Notification of Changes.

Bitcayote prioritizes transparency and will notify users of any KYC/AML Policy changes. The notification process includes:

9.2.1 Advance Notice:

9.2.1.1 Users receive prior notice of material policy changes, typically 60 days before amendments take effect.

9.2.1.2 Notifications are disseminated via email, platform announcements, and other communication channels.

9.2.2 Detailed Information:

9.2.2.1 Notifications include a summary of changes, rationale, and their implications for users.

9.2.2.2 The full updated Policy is accessible via the platform’s website or user dashboard.

9.2.3 User Acknowledgment:

9.2.3.1 Users may be required to confirm receipt of notifications and acceptance of the revised Policy.

9.2.3.2 Acknowledgment may be obtained through a platform pop-up, requiring users to review and agree to the updated terms to continue services.

9.2.4 Feedback Mechanism:

9.2.4.1 Users may submit feedback or queries regarding Policy changes through a dedicated channel.

9.2.4.2 The Compliance Team reviews feedback to address user concerns.

9.3 Enforceability of Updated Policy

Once KYC/AML Policy amendments are implemented, they become binding for all Bitcayote users. This includes:

9.3.1 Acceptance of Revised Terms:

9.3.1.1 Continued use of the platform’s services after Policy updates constitutes acceptance of the revised terms.

9.3.1.2 Users who decline changes may be required to terminate their accounts.

9.3.2 Applicability to All Services:

9.3.2.1 The updated Policy governs all current and future interactions, including registrations, token transactions, and communications.

9.3.2.2 Users must comply with the revised terms in all platform activities.

9.3.3 Retroactive Application:

9.3.3.1 Certain amendments may apply retroactively, particularly if mandated by law or regulatory authorities.

9.3.3.2 Users will be explicitly notified if changes have retroactive effects on past transactions or actions.

9.3.4 Legal Obligations:

9.3.4.1 The platform adheres to its legal obligations under the updated Policy, including data protection, KYC, and AML requirements.

9.3.4.2 Users are reminded of their duty to comply with the revised Policy and all applicable laws.

Risk Disclosure Notice for Bitcayote.

Bitcayote (hereinafter referred to as "the Platform") strives to provide a transparent and secure environment for users participating in the issuance, purchase, and sale of digital tokens. However, engaging in digital token transactions carries inherent risks. It is essential that users fully understand these risks before participating in any activities on the Platform.


1. Market Risk:

The value of digital tokens may be highly volatile and subject to significant price fluctuations. Prices may rise or fall rapidly, and users may incur substantial losses. Market conditions, investor sentiment, and macroeconomic factors may affect token prices.


2. Liquidity Risk:

There is no guarantee that users will be able to buy or sell tokens at their desired price or at all. Certain tokens may have limited liquidity, making transactions difficult to execute. The Platform does not guarantee the availability of buyers or sellers for specific tokens.


3. Regulatory Risk:

Digital tokens and related activities are subject to varying degrees of regulation across jurisdictions. Changes in legal frameworks may affect the legality, use, and value of tokens. Users are responsible for complying with local laws and regulations governing digital token transactions.


4. Security Risk:

While the Platform implements robust security measures, digital tokens carry inherent risks, including hacking, fraud, and cyberattacks. Users must take personal measures to secure their accounts, private keys, and any other confidential information.


5. Operational Risk:

The Platform may experience technical issues, disruptions, or failures that could affect service availability or transaction execution. Users should be aware of potential operational problems that may temporarily impact their ability to access or use the Platform.


6. Counterparty Risk:

Transactions on the Platform involve counterparty risk, where the other party may fail to meet expectations or obligations. Users must conduct due diligence on counterparties and consider the possibility of default or non-performance.


7. Legal and Compliance Risk:

Users are responsible for understanding and complying with all legal obligations related to the issuance, purchase, sale, or custody of digital tokens. The Platform does not provide legal advice and disclaims liability for users' compliance with applicable laws.


8. Financial Risk:

Investing in digital tokens is highly speculative and may not be suitable for all users. There is a risk of losing the entire investment. Users should only invest funds they can afford to lose and consider consulting a financial advisor.


9. Unforeseen Events Risk:

Unforeseen events, such as legislative changes, technological advancements, or market disruptions, may affect the value and functionality of digital tokens. Users should be prepared for abrupt changes that could impact their digital tokens.


10. User Responsibility:

Users must thoroughly research and understand the risks associated with digital tokens before engaging in any transactions on the Platform. It is the user's responsibility to make informed decisions and seek professional advice if necessary.


Risk Acknowledgment:

By using the Platform, users acknowledge that they understand and accept these risks and agree that the Platform shall not be liable for any losses or damages arising from their participation in digital token transactions.


Token Sale Agreement for Bitcayote

This Token Sale Agreement ("Agreement") governs the terms under which users ("You" or "User") may participate in the issuance, purchase, and sale of digital tokens ("Tokens") on the Bitcayote platform ("Platform"). By using the Platform, you agree to comply with the terms of this Agreement.


1. Introduction

1.1. Purpose of Document.

This Agreement establishes the terms for the issuance, purchase, sale, and transfer of Tokens on the Platform.

1.2. Acceptance of Terms.

By creating an account and participating in Token transactions on the Platform, you accept and agree to comply with this Agreement.

1.3. Amendments to Agreement.

The Platform reserves the right to modify this Agreement at any time. Changes will be communicated through the Platform. Continued use after modifications constitutes acceptance of the updated terms.


2. Definitions

2.1. Tokens.

Digital assets issued and traded on the Platform that may confer various rights, including but not limited to payments or other benefits.

2.2. Issuer.

A legal entity that issues Tokens through the Platform.

2.3. User.

Any individual or legal entity registered on the Platform to purchase, sell, or hold Tokens.


3. Token Issuance

3.1. Token Issuance.

Issuers may create and offer Tokens on the Platform. Each Token issuance will have specific terms, including price, quantity, and associated rights.

3.2. Platform's Role.

The Platform acts as an intermediary facilitating Token issuance and trading. The Platform is not the Issuer and does not guarantee returns or benefits from holding Tokens.


4. Token Purchase and Sale

4.1. Purchase Process.

Users may purchase Tokens using cryptocurrency or, where available, traditional payment methods (e.g., credit cards). Purchase price, payment methods, and terms will be specified at the time of purchase.

4.2. Sale and Transfer.

Users may sell or transfer Tokens to other Platform users per the terms applicable at the time of transaction.

4.3. Transaction Fees.

The Platform may charge fees for Token transactions. Fees vary by token and transaction size.


5. Token Holder Rights and Benefits

5.1. Token Rights.

Each Token may confer specific rights (e.g., voting, payments) as defined by the Issuer and Platform.

5.2. Benefit Distribution.

Any benefits (e.g., payments) will be distributed per the Issuer's terms.


6. User Obligations and Liability

6.1. Legal Compliance.

Users must comply with all applicable laws regarding Token transactions.

6.2. Accurate Information.

Users must provide accurate and current information during registration and transactions.

6.3. Account Security.

Users are responsible for safeguarding account credentials and must immediately report unauthorized use.


7. Platform Rights and Obligations

7.1. Service Availability.

The Platform will strive to maintain uninterrupted service but does not guarantee continuous access.

7.2. User Monitoring.

The Platform reserves the right to monitor user activity to ensure compliance with this Agreement and laws.

7.3. Service Refusal

The Platform may deny, suspend, or terminate services to users violating this Agreement or engaging in illegal activity.


8. Risk Disclosure

8.1. Market Risks.

Token values may fluctuate significantly. Investments are speculative and may result in total loss.

8.2. Regulatory Risks.

Tokens' legal status varies by jurisdiction and is subject to regulatory changes.

8.3. Security Risks.

While security measures are implemented, risks of hacking, fraud, or operational failures exist.


9. Termination

9.1. User Termination.

Users may cease Platform use at any time. Pending transactions will be completed/canceled per Platform policies.

9.2. Platform Termination.

The Platform may terminate accounts/services at its discretion, particularly for Agreement breaches.


10. Dispute Resolution

10.1. Arbitration.

All disputes shall be resolved through arbitration.

10.2. Binding Effect.

This Agreement is binding on parties and their successors.


11. Contact Information

11.1. Contact.

For questions/complaints, contact:info@bisfa.online

11.2. Notices.

All communications will be sent through Platform channels.


12. Miscellaneous

12.1. Severability.

If any provision is invalid, the remainder remains enforceable.

12.2. Entire Agreement.

This Agreement constitutes the entire understanding between parties.

12.3. Amendments.

The Platform may modify this Agreement with notice. Continued use constitutes acceptance.

Refund Policy for Bitcayote

This Refund Policy ("Policy") outlines the terms and conditions under which refunds may be issued to users ("You" or "User") who have purchased digital tokens ("Tokens") on the Bitcayote platform ("Platform"). By using the Platform, you agree to the terms set forth in this Policy.


1. General Refund Terms

1.1 Non-Refundable Transactions.

Token purchases on the Platform are generally non-refundable, except as otherwise discussed and described in the Token Sale Agreement or as specified in the Token Sale Notice. Users should carefully consider their purchase decision.

1.2 Exceptions.

Refunds may be issued in exceptional cases, including when: Refund terms are specified in the token purchase/sale agreement, Fraudulent transactions occur, Transaction processing errors arise, Required by regulatory authorities.


2. Refund Requests

2.1 Submitting a Refund Request.

To request a refund, users must contact Platform support at info@bisfa.online within 24 hours of the transaction. Requests must include:Transaction ID, Reason for refund, Supporting documentation.

2.2 Review and Approval Process.

The Platform will evaluate refund requests based on:Provided information,This Policy's terms Users will be notified of the decision within 60 days.

2.3 Refund Method.

Approved refunds will be issued: Via the original payment method (default), In cryptocurrency (converted at current exchange rates) if mutually agreed.


3. Processing Time

Refunds will be processed within 60 days of approval unless otherwise specified in the agreement. Actual fund availability may vary depending on:Payment method, Financial institution processing times.


4. Payments and Benefits

Users must return or compensate for any: Payments, Other benefits received from holding Tokens prior to refund issuance.


5. Fraud Prevention

The Platform reserves the right to: Monitor transactions for fraudulent activity, Take legal action against fraudulent refund requests, Terminate accounts involved in fraud.


6. Legal and Regulatory Compliance

The Platform will comply with all applicable laws and regulations regarding refunds, including: Reporting refund transactions to relevant authorities, Adhering to jurisdictional requirements.


7. Policy Changes

7.1 Modifications.

The Platform may modify this Policy at any time. Changes will be communicated through Platform notifications.

7.2 User Acceptance.

Continued Platform use after Policy changes constitutes acceptance of updated terms.


8. Contact Information

For questions regarding this Policy, contact: info@bisfa.online

Cryptocurrency Use Policy for Bitcayote

This Cryptocurrency Use Policy ("Policy") establishes the terms and conditions governing cryptocurrency usage on the Bitcayote platform ("Platform"). By accessing and using the Platform, you agree to comply with this Policy.


1. General Provisions

1.1 Accepted Cryptocurrencies.

The Platform accepts various cryptocurrencies as payment methods for digital token transactions. Accepted cryptocurrencies will be listed on the Platform and may be periodically updated.

1.2 Legal Compliance.

Users must comply with all applicable laws and regulations regarding cryptocurrency use in their jurisdiction. The Platform does not provide legal or financial advice concerning cryptocurrency usage.

1.3 Cryptocurrency Risks.

Users acknowledge that cryptocurrency use involves risks including, but not limited to: Market volatility. Security vulnerabilities. Regulatory uncertainty. Users assume all risks associated with cryptocurrency transactions on the Platform.


2. Cryptocurrency Transactions

2.1 Transaction Processing.

Cryptocurrency transactions are processed through third-party payment providers or blockchain networks. The Platform is not liable for delays or failures attributable to these external systems.

2.2 Transaction Fees.

Users may incur: Blockchain network fees. Platform service fees. Third-party processing fees All fees will be disclosed prior to transaction confirmation.

2.3 Transaction Confirmation.

Transactions are considered complete only after receiving the required blockchain confirmations. The Platform will notify users upon confirmation.


3. Security & Fraud Prevention

3.1 Security Measures.

The Platform implements security protocols to protect cryptocurrency transactions and user data. However, users are solely responsible for securing their wallets and private keys.

3.2 Fraud Detection.

The Platform may: Monitor transactions for suspicious activity. Hold, block, or cancel questionable transactions. Subject accounts to enhanced verification.


4. Refunds & Cancellations

4.1 Irreversible Transactions.

Confirmed cryptocurrency transactions cannot be canceled or reversed. Users must verify all transaction details before submission.

4.2 Refund Policy.

Cryptocurrency refunds are governed by the Platform's Refund Policy. All refunds will be processed in accordance with its terms.


5. Regulatory Compliance

5.1 AML/KYC Requirements.

Users must comply with the Platform's: Anti-Money Laundering (AML) policy. Know Your Customer (KYC) procedures This may require identity verification documentation.

5.2 Reporting Obligations.

The Platform may disclose transaction data to regulatory authorities as required by law. Users consent to such disclosures for compliance purposes.


6. Platform Wallet Services

6.1 Wallet Features

The Platform may offer wallet services for cryptocurrency storage and transfers. Users must: Agree to applicable service terms. Maintain wallet security

6.2 Private Key Management.

Users bear full responsibility for safeguarding private keys. The Platform is not liable for losses due to: Lost/stolen private keys, Unauthorized access.


7. Liability Limitation

The Platform disclaims liability for: Market value fluctuations, Transaction processing delays, Security breaches, Other cryptocurrency-related losses.


8. Modifications

The Platform reserves the right to amend this Policy. Continued Platform use after changes constitutes acceptance of revised terms.


9. Contact Information

For Policy inquiries, contact: info@bisfa.online

Cookie Policy for Bitcayote

This Cookie Usage Policy ("Policy") explains how the Bitcayote platform ("Platform", "we", "us", "our") uses cookies and similar technologies to recognize users when they visit our websites, use our mobile applications, or interact with our services. This Policy explains what cookies are, how we use them, and what rights you have regarding their use.


1. What are cookies?

1.1 Definition.

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit websites. They are widely used to make websites work more efficiently and to provide information to site owners.

1.2 How cookies work.

Cookies allow a website to remember your actions and preferences (such as login, language, font size, and other display settings) over a period of time, so you don't have to re-enter them every time you visit the site or navigate from one page to another.


2. Types of cookies we use

2.1 Strictly necessary cookies.

These cookies are essential for the website to function and cannot be disabled in our systems. They are usually set in response to your actions, such as logging in or filling out forms. You can set your browser to block these cookies, but this may affect how some parts of the site function.

2.2 Performance cookies.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and understand how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous.

2.3 Functional cookies.

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

2.4 Targeting/Advertising cookies.

These cookies may be set on our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.


3. How we use cookies

3.1 To ensure platform operation.

We use cookies to ensure the proper operation of the platform, including:

  • User authentication and security
  • Remembering your preferences and settings
  • Ensuring correct content display
  • Processing transactions and payments

3.2 For analytics and service improvement.

We use cookies to analyze platform usage in order to improve our services and user experience. This includes:

  • Analyzing traffic and user behavior
  • Measuring the effectiveness of content and features
  • Identifying technical issues and areas for improvement

3.3 For marketing and personalization.

With your consent, we may use cookies for:

  • Personalizing content and recommendations
  • Delivering relevant advertisements and marketing messages
  • Measuring the effectiveness of advertising campaigns

4. Third-party cookies

4.1 Use of third-party services.

Our platform may use third-party services that may also use cookies. These include:

  • Analytics services (e.g., Google Analytics)
  • Payment systems
  • Social media plugins
  • Advertising networks

4.2 Control over third-party cookies.

We do not control the use of cookies by third parties. For more information on how these third parties use cookies, please review their privacy policies.


5. Managing cookies

5.1 Browser settings.

Most web browsers allow you to control cookies through the browser settings. You can:

  • Block or delete cookies
  • Configure cookie notifications
  • Delete saved cookies

Please note that if you disable cookies, some platform features may not work correctly or become unavailable.

5.2 Consent management tools.

Upon your first visit to our platform, you will see a consent banner for cookie usage. You can change your preferences at any time via the privacy settings in your account.

5.3 Opting out of targeted advertising.

To opt out of using cookies for targeted advertising, you can visit the following sites:


6. Cookie storage duration

6.1 Session cookies.

Session cookies are temporary and are deleted after you close your browser. They are used to maintain your session on the platform.

6.2 Persistent cookies.

Persistent cookies remain on your device for a set period or until you manually delete them. They are used to remember your preferences on subsequent visits.

6.3 Maximum storage period.

The maximum storage period for cookies on our platform is 24 months from your last visit.


7. Policy updates

7.1 Changes to the policy.

We may update this Cookie Usage Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the "last updated" date at the bottom.

7.2 Notification of changes.

We recommend periodically reviewing this Cookie Usage Policy for any changes. Changes to this Cookie Usage Policy are effective when they are posted on this page.


8. Your rights

8.1 Right to information.

You have the right to know which cookies we use and for what purposes.

8.2 Right to consent.

For optional cookies (such as analytics and marketing cookies), we request your consent before using them.

8.3 Right to opt-out.

You can opt out of using optional cookies at any time via browser settings or our consent management tools.

8.4 Right to deletion.

You can delete stored cookies at any time through your browser settings.


9. Contact information

If you have any questions or comments regarding this Cookie Usage Policy, please contact us by email: info@bisfa.online

Last Updated: December 25, 2025